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If you are not 100% satisfied with your purchase you may be issued either a full refund or an exchange of equal-value product(s) for any online training course(s) that are unused (i.e., have not been started) in full up to 30 days after the date of purchase.
The first time that you fail any course, you are eligible for either a refund or a complimentary replacement course assignment.
IF THESE TERMS AND CONDITIONS OF USE ARE NOT ACCEPTABLE IN FULL, YOU MUST IMMEDIATELY TERMINATE YOUR USE OF THIS SITE. Please contact us at email@example.com if you have any complaints or are not satisfied with the service you received in any way.